COMMON QUESTIONS
Is therapy confidential?
In general, the law protects the confidentiality of all communications between a client and psychotherapist. No information is disclosed without prior written permission from the client.
However, there are some exceptions required by law to this rule. Exceptions include:
However, there are some exceptions required by law to this rule. Exceptions include:
- Suspected child abuse or dependent adult or elder abuse. The therapist is required to report this to the appropriate authorities immediately.
- If a client is threatening serious bodily harm to another person. The therapist is required to notify the police.
- If a client intends to harm himself or herself. The therapist will make every effort to work with the individual to ensure their safety. However, if an individual does not cooperate, additional measures may need to be taken.
Do you accept insurance? How does insurance work?
To determine if you have mental health coverage, the first thing you should do is check with your insurance carrier. Check your coverage carefully and find the answers to the following questions:
- What are my mental health benefits?
- What is the coverage amount per therapy session?
- How many therapy sessions does my plan cover?
- How much does my insurance pay for an out-of-network provider?
Accepted Insurance Plans:
Aetna
American Behavioral
AmeriHealth Caritas Next
Ambetter
Blue Cross Blue Shield of NC
Cigna
Com Psych
Devoted Health
Humana
Magellan
Medicaid: Partners, Alliance, Eastpointe, Sandhills, Trillium Health Resources, Vaya Health
Medicaid (Prepaid Health Plans): Amerihealth Caritas, WellCare, United Healthcare,
Healthy Blue & Carolina Complete Health, Inc
Medicare
Multiplan
NC Health Choice
Optum
Tricare/Humana Military
United Healthcare
WellCare
Accepted Payment Methods:
Self-Pay
Check
Paypal
All major credit cards ( American Express, Discover, Master card, Visa)
Check
Paypal
All major credit cards ( American Express, Discover, Master card, Visa)
Emergency InformationEmergency Services: 911
Wake County Crisis and Assessment Center: 919-250-1260 Durham Center Access: 919-560-7305 Alamance County Referral and Crisis: 1-800-939-5911 Crisis Response: 24/7/365 |
Office Location & Hours350 Holly Hill Lane Suite A
Burlington NC 27215-5691 Hours: Monday – Thursday 9:00am-5:00pm Friday 9:00am-3:30pm Evening and weekend appointments available Phone number: 844-562-2777 Fax: 336-350-7737 |
Pay Via PayPal |
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